
Mummy's Star Forums
terms and conditions of use
Mummy’s Star runs two separate forums on Facebook, designed to provide safe and supportive spaces for people affected by cancer in or around pregnancy:
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Mummy’s Star Main 'Mums' Forum: For all women and birthing people we support who have been diagnosed with cancer in pregnancy or in the following 12 months, even if sadly, the pregnancy could not or did not progress to full term.
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4 Star Mummies Forum: An optional additional space for women and birthing people living with incurable or metastatic cancer who wish to connect with others facing similar circumstances.
Each forum is a confidential and supportive community. We hope you find these forums welcoming and comforting places to talk to others, share experiences and know that they are made up of people who have previously or are currently going through something similar to you and therefore understand what others might not.
There are a few rules and things to bear in mind when using the group to keep everybody as safe and supported as possible:
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Be kind and respectful
These are user-led groups, and it is important to be kind to each other. Please avoid talking about other members when they are not online and respect other people's opinions. Everyone’s experience is different, and it’s okay to share what has helped you, but please speak from your own perspective and avoid suggesting that any one treatment or path is right for everyone.
Please avoid discriminatory, judgmental, or hurtful language. Any offensive content may be removed and repeat violations could result in removal from the group.​
Forum moderation
Comments posted on the forums appear immediately. Mummy’s Star staff moderate the forums Monday to Friday, between the hours of 9am-5pm and will step in if concerning content arises. While the forums are accessible 24/7, please remember they are not moderated outside these hours.
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Outside of these hours, please use Facebook’s built-in reporting tools to flag harmful or illegal content immediately by clicking the ‘...’ on any post or comment and selecting ‘Report.’ Facebook reviews these reports and takes action according to their policies.
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We rely on our community to help keep this a safe space. If you see content or behaviour that worries you, please also email us at info@mummysstar.org.
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Mummy’s Star reserves the right to edit or remove posts that go against these terms or may be distressing to others. We will always try to message you to explain why and offer support where appropriate.
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Safeguarding
At Mummy’s Star, the wellbeing and safety of everyone in our community is very important to us. We respect your confidentiality and what you share in the group will remain private unless we become concerned that you, or someone else, may be in danger of serious harm.
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If we notice something worrying, that suggests there may be issues of abuse, harm, or serious risk to you or others, we will follow our safeguarding procedures to ensure you get the help and protection you need. We will always aim to speak to you in the first instance and help you to get appropriate help. However, where we believe that someone’s safety is at serious risk, we may need to reach out to trusted external agencies, such as social services or the police, but only when it is necessary and permitted by law.
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We encourage you to reach out if you’re concerned about yourself or someone else, our team is here to listen and support you.
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Additionally, we may be required by law to share information in certain circumstances, such as credible threats of terrorism or court orders.
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Any personal information will always be handled in accordance with our privacy policy.
Medical advice
None of the members or moderators of our forums are medical experts. You may see advice from members who are going through, or who have gone through, similar experiences however we encourage you to seek your own medical advice. Please do not make any decisions based solely on what you read here. Always speak to your own medical team about any suggestions, worries, or concerns. Every person's experience and treatment is unique.
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Privacy, confidentiality, and data protection
These groups are 'hidden' on Facebook, meaning only members can see who is in the group and the content posted here. However, please remember that content can be screenshot or copied by members.
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Facebook collects and processes data in accordance with its own privacy policy. By using this group, you acknowledge and accept this.
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Please do not share posts or screenshots outside the group, even with good intentions, and respect the privacy of others as you would want yours to be respected.
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Avoid posting any personal contact information, including phone numbers, addresses, email addresses, or social media handles, in the group or private messages for your safety and that of others.
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Anonymity
This is a private hidden group, but your Facebook name will still be visible to other members.
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If you would prefer to stay anonymous within the group, you will need to update your Facebook profile name before joining or posting. Please note that Mummy’s Star cannot change this for you.
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Within our forums there is the option to post anonymously, this means that other members will not see who created the post, only Mummy's Star staff members.
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When posting, please avoid using real names of other people, such as family, friends, or healthcare professionals. Instead, use general terms like ‘my partner,’ ‘my sister,’ or ‘my doctor’ to help protect everyone’s privacy.
In-person meet-ups
Mummy’s Star does not arrange, encourage, or facilitate in-person meet-ups between members of this forum. The group is intended to be a safe, supportive online space only.
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We understand that some individuals may independently choose to connect outside the forum. If this is something you are considering, please be aware that these meetings are entirely at your own discretion and risk. Mummy’s Star does not monitor or take responsibility for any contact that happens outside the group.
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If you do decide to meet someone offline, we advise thinking carefully about your personal safety. Your wellbeing and safety always come first, both online and offline.
Emotional wellbeing
Reading others’ stories or writing about your own can bring up difficult emotions. Please take care of yourself while using the forum. It’s okay to take a break, mute notifications, or step back if you’re feeling overwhelmed. Please do reach out to your information and support worker or info@mummysstar.org if we can be of any support.
Urgent support
Your wellbeing and safety are our highest priority. Our moderators are active Monday to Friday, 9am-5pm. If we notice a new post that suggests you might need extra support, we’ll gently reach out to you by email.
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You may also see a purple heart and the message ‘We have messaged you’ on your post. This is just to let others know that support is being offered privately.
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Please remember, while we’re here to support you, the forums are not a crisis service and can’t provide urgent help or 24-hour support. If you or someone else needs immediate assistance, please contact:
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In an emergency, dial 999 or go to your nearest A&E
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Your GP or mental health team
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Emergency Mental Health Line - dial 111 (option 2)
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Samaritans 24hr Helpline - 116 123
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Shout Crisis Text Line: text ‘SHOUT’ to 85258
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24hr National Domestic Abuse Helpline - 0808 2000 247
Advertising
Please do not promote your own business, services, or products in the group. It is fine to share resources or ideas that helped you, as long as you are not gaining financially.
Changes to these terms
Occasionally, we may update these guidelines. If we make significant changes, we will notify members. Repeated failure to follow these terms may result in account restrictions or removal from the group to protect all members’ safety and wellbeing.
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If you have any questions, concerns, or feedback about these Terms & Conditions, please contact us at info@mummysstar.org
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Policy Name: Mummy's Star Forums Terms & Conditions of Use Approval date: 10th June 2025 Review date: June 2026